WHY JOIN LUMIX PRO SERVICES?
VIP SERVICES
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Dedicated Phone Number
LPS members have access to a dedicated support hotline for repairs and technical assistance.
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Prioritised Service
Jump the queue whether for phone support or camera repairs. LPS members always get put first.
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24hr Member Portal
Log in to your member dashboard 24hrs a day to book a repair service, request loans and sensor cleans, plus manage your LUMIX equipment.
PEACE OF MIND
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Faster Repair Turnarounds
Guaranteed maximum 2 day repair time.(*1) Complimentary next day shipping.
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Complimentary Repair Loan Equipment
If upon repair assessment the repair time will exceed 2 days, complimentary loan equipment will be provided.
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International Coverage
Full member benefits when travelling in participating countries.(*2,3,4)
LPS EXTRAS
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LUMIX Professional Services Welcome Kit
Exclusive LPS membership package to help get you started.
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Complimentary Evaluation Loan Equipment
Try the latest release camera gear from LUMIX for a complimentary trial period.(*4)
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Free Sensor Cleans
Receive two complimentary sensor cleans per year.(*3,4)
MEMBERSHIP LEVEL INCLUSIONS
| SILVER | PLATINUM | |
|---|---|---|
| Support Hotline Access | Yes | Yes |
| Guaranteed Repair Turnaround Time(*1) | Up to 5 days | 2 days |
| Loan Equipment During Repairs(*5) | Yes | Yes |
| Free Shipping Both Ways for Repairs | Yes | Yes |
| Evaluation Loans(*4) | 2x items for 3 days each | 2x items for 1 week each |
| Free Sensor Cleans(*4) | 0 | 2 |
| Global Membership Access(*2,3,4) | No | Yes |
| Price (12 Month Membership) | $99 | $299 |
- *1 Excludes shipping / transit times.
- *2 To see the list of participating countries, click here.
- *3 Platinum members only.
- *4 Terms and conditions apply, read here.
- *5 Where we are unable to meet the repair turnaround time.