WHY JOIN LUMIX PRO SERVICES?
VIP SERVICES
-
Dedicated Phone Number
LPS members have access to a dedicated support hotline for repairs and technical assistance.
-
Prioritised Service
Jump the queue whether for phone support or camera repairs. LPS members always get put first.
-
24hr Member Portal
Log in to your member dashboard 24hrs a day to book a repair service, request loans and sensor cleans, plus manage your LUMIX equipment.
PEACE OF MIND
-
Faster Repair Turnarounds
Guaranteed maximum 2 day repair time.(*1) Complimentary next day shipping.
-
Complimentary Repair Loan Equipment
If upon repair assessment the repair time will exceed 2 days, complimentary loan equipment will be provided.
-
International Coverage
Full member benefits when travelling in participating countries.(*2,3,4)
LPS EXTRAS
-
LUMIX Professional Services Welcome Kit
Exclusive LPS membership package to help get you started.
-
Complimentary Evaluation Loan Equipment
Try the latest release camera gear from LUMIX for a complimentary trial period.(*4)
-
Free Sensor Cleans
Receive two complimentary sensor cleans per year.(*3,4)
MEMBERSHIP LEVEL INCLUSIONS
SILVER | PLATINUM | |
---|---|---|
Support Hotline Access | Yes | Yes |
Guaranteed Repair Turnaround Time(*1) | Up to 5 days | 2 days |
Loan Equipment During Repairs(*5) | Yes | Yes |
Free Shipping Both Ways for Repairs | Yes | Yes |
Evaluation Loans(*4) | 2x items for 3 days each | 2x items for 1 week each |
Free Sensor Cleans(*4) | 0 | 2 |
Global Membership Access(*2,3,4) | No | Yes |
Price (12 Month Membership) | $99 | $299 |
- *1 Excludes shipping / transit times.
- *2 To see the list of participating countries, click here.
- *3 Platinum members only.
- *4 Terms and conditions apply, read here.
- *5 Where we are unable to meet the repair turnaround time.