WHY JOIN LUMIX PRO SERVICES?


VIP SERVICES

  • Dedicated Phone Number

    LPS members have access to a dedicated support hotline for repairs and technical assistance.

  • Prioritised Service

    Jump the queue whether for phone support or camera repairs. LPS members always get put first.

  • 24hr Member Portal

    Log in to your member dashboard 24hrs a day to book a repair service, request loans and sensor cleans, plus manage your LUMIX equipment.

PEACE OF MIND

  • Faster Repair Turnarounds

    Guaranteed maximum 2 day repair time.(*1) Complimentary next day shipping.

  • Complimentary Repair Loan Equipment

    If upon repair assessment the repair time will exceed 2 days, complimentary loan equipment will be provided.

  • International Coverage

    Full member benefits when travelling in participating countries.(*2,3,4)

LPS EXTRAS

  • LUMIX Professional Services Welcome Kit

    Exclusive LPS membership package to help get you started.

  • Complimentary Evaluation Loan Equipment

    Try the latest release camera gear from LUMIX for a complimentary trial period.(*4)

  • Free Sensor Cleans

    Receive two complimentary sensor cleans per year.(*3,4)

MEMBERSHIP LEVEL INCLUSIONS


  SILVER PLATINUM
Support Hotline Access Yes Yes
Guaranteed Repair Turnaround Time(*1) Up to 5 days 2 days
Loan Equipment During Repairs(*5) Yes Yes
Free Shipping Both Ways for Repairs Yes Yes
Evaluation Loans(*4) 2x items for 3 days each 2x items for 1 week each
Free Sensor Cleans(*4) 0 2
Global Membership Access(*2,3,4) No Yes
Price (12 Month Membership) $99 $299
  • *1 Excludes shipping / transit times.
  • *2 To see the list of participating countries, click here.
  • *3 Platinum members only.
  • *4 Terms and conditions apply,¬†read here.
  • *5 Where we are unable to meet the repair turnaround time.

Am I Eligible?

MORE INFO

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